FAQS

*ORDERS FROM RUSSIA

New Orders: Unfortunately, PashaPasha’s website server only accepts major credit cards and PayPal - all of which have been currently suspended in Russia. We unfortunately have no other means of accepting orders at this time and apologize truly to our Russian clients. We sincerely hope that we will be able to serve you again in the near future!

Existing Orders: As of current worldly events, shipments to Russia are currently on hold as USPS, Fedex, UPS, and DHL have all temporarily suspended shipments from the US to Russia. Luckily we have established a trusted connection in a country that does ship to Russia and so your order would be coming with two separate tracking numbers when it ships - one when we ship to our helper, and one when they ship to you!

BUYING PREOWNED

Please note. If you are buying a preowned girl from someone (not through our website), please use these steps to insure a safe transaction and authentic experience:

  1. Ask the individual for the dolls serial number

  2. Email us asking to confirm that this serial number is in fact a true PashaPasha doll

  3. Should you purchase the doll, please further confirm that to us so that we can put you down in our records as this new doll’s owner!

BJD Terminologies

 
  • A completely nude doll. The basic sculpt with no hair, makeup, clothing, body blush, or accessories included unless purchased separately. For those who want to assemble/design their girl from the beginning.

  • One-of-a-kind

  • Fully dressed, painted, and accessorized girls. These girls are typically OOAK creations or created in very limited sets. For those who want a fully realized work of art upon arrival.

  • Like the iPhone (though to a much lesser extent) our PashaPasha girls are constantly undergoing iterations.

  • Faceup = Face Makeup = Painting the face of your doll.

    Body Blush = Body Makeup = Painting the body of your doll.

 

FAQs

 
  • PashaPasha Originals were the first bodies of PashaPasha. They are the largest of our 3 models. They are substancial, weighty, and have a presence whenever they are in a room. We pride ourselves in the ability of our dolls to pose and contort and look natural while doing so. Mini's are just like our Originals - just as posable and of high quality - only smaller!

    Simply Beautifuls are the dolls for those looking to dip their toe into the BJD world. They are the cheapest of our three models. They are the same size as our Mini's however have a more limited range of motions and joints. They also only come in one face sculpt/bust size/skin tone at a time.

  • Available fullsets are displayed on our website. OOAK fullsets are placed on the website once they are available which means there is no production wait. The moment they are purchased, they typically ship out within 10 days of the order being placed.

    For fullsets, the best way to go about it is to sign up to our mailing list. You can do so here on our website here. We send out emails to those on our mailing list the moment a fullset is available for purchase on our website. Though even so, we would highly recommend making a phone notification with the keyword "fullset" as once the group email goes out, they usually go quite shortly!

    Every once in a while PashaPasha releases a limited edition series of a fullset - these typically still require a production time of 3-4 months however are cheaper then our usual one-off fullsets.

  • Blank Mini and Original size girls can only be bought through preordering them during the specific times when preorders are open. Only 2 different head sculpts are open at a time. Expected production wait times after orders are placed are 6-8 months. Simply Beautifuls’ release approximately once every 3 months once we have them in stock in studio. There is no preorder wait for them and they ship out within 2 weeks of placing your order.

  • Our preorders typically go by very fast! Each preorder we have about 20-30 girls available each time and we have consistently sold out/closed preorders after about 12-24 hours.

  • All 30+ parts of our dolls are hand casted of which the resin is hand mixed, they are hand sanded, hand sueded, hand-strung, hand glued. Our blank dolls have a 6-8 month production wait that we strongly feel reflects in the quality of our pieces so that we can give each piece the care they deserve. While of course we try to deliver each of our dolls as quickly as possible, we see each of our pieces as works of handmade art that cannot be rushed or hurried.

  • We typically offer a payment plan option (layaway) when buying our blank girls. This means putting down a deposit to reserve your girl. You will then be sent a PayPal invoice where the "partial payment" option has been activated and so you will have the flexibility to pay whenever you want, however much you want. It will be up to you to complete payment and you will not receive your girl until your payment is completed in full.

    There is an 8% fee applied to the full cost of your girl for establishing a layaway plan.

  • Regardless of if you finish early, production times for your girl are still the same: 6-8 months. So it depends. If we already have your girl in studio, then yes! We will ship her to you asap. If your girl is still in production, then you will still have to wait for your girl to be ready!

  • Ideally you will be keeping all the original hands/feet/face of the girl you purchase from us altogether as one set.

    However hands of all Originals fit all Originals throughout Generations. Feet are only interchangeable between 2nd and 3rd generation as 1st Generation Originals did not have magnetic feet. Hands for Mini are universal throughout generations and also fit all Simply Beautifuls- if you buy hands for Mini's, they will also fit Simply Beautifuls and vice versa. Feet for Mini's are interchangeable between generations.

    Faces are generally not interchangeable between generations and models.

  • We do not consider this a defect. All of our casts and resins are hand poured and handled. And while this generally preserves the best quality dolls as everything is meticulously checked and poured, and sanded and assembled, this does occasionally result in tiny differences in color shades. Generally these differences are barely noticeable and even less so once faceup/body blushing is applied.

  • Unfortunately we do not sell heads separately from bodies! We have a serial number system for each girl that we take pretty seriously to prevent counterfeits and when we did sell individual heads it just caused chaos in our records!

  • Please read our return/replacement policies here.

  • We ship all around the world! To see our international customs policy, please click here.

ModelSizeLifting ShouldersMagnetic HandsMagnetic FeetBust OptionsEye SizeWig Size Cirumference
Original 3rd Gen (Current)54cm(21.23in)Standard10mm6”-7”
Original 2.1 Gen54cm(21.23in)Standard10mm6”-7”
Original 2nd Gen54cm(21.23in)Standard10mm6”-7”
Original 1st Gen54cm(21.23in)XStandard10mm6”-7”
Mini 3rd Gen (Current)43cm (16.9in)Small, Large8mm4”-5”
Mini 2.1 Gen43cm (16.9in)Small, Large8mm4”-5”
Mini 2nd Gen43cm (16.9in)Small, Large8mm4”-5”
Mini 1st Gen43cm (16.9in)Small, Large8mm4”-5”
Simply Beautiful (Current)43cm (16.9in)XXSmall, Large8mm4”-5”
 

Still have Questions?

Feel free to contact us!